Crew Resource Management Course


Crew Resource Management Course

IFA Training - CRM - Crew Resource Management


The Crew Resource Management course, initial and recurrent, is a mandatory requirement for all pilots, cabin crew and staff associated with passenger and ground handling.

The course aims to enhance the communication and management skills of the crew members concerned, by the effective utilization of all available resources to achieve a safe and efficient operation.

The course is designed to promote group participation and we will encourage as much input and feedback that you can offer.

The course promotes an awareness of our behavioral attitudes and improve communication and interpersonal relationships with all those involved in the aviation system.


Initial – 14h (every 3 years)
Recurrent – 7h (every year)


  • Human factors in aviation, general instruction on CRM, principles and objectives
  • Human Performance and limitations
  • Human error and reliability, error chain and error prevention and detection
  • Company safety culture, SOPs, organizational factors
    Stress, stress management, fatigue & vigilance
  • Information acquisition and processing, situation awareness, workload management
  • Decision making
  • Communication and coordination inside and outside the cockpit
  • Leadership and team behavior, synergy
  • Specified type related system
  • Accident prevention and flight safety program
  • Automation, philosophy of use of automation
  • Case studies


Be qualified as pilot or cabin crew in commercial aircrafts.